This post is also available in: Nederlands (Dutch) Français (French)

Data protection policy

Who are we?

Greener Wool, located at Groene Hondstraat 12A in
1080 Sint-Jans-Molenbeek, is responsible for the processing of personal data as set out in this privacy statement.

Our contact details:
Groene Hondstraat 12A
1080 Sint-Jans-Molenbeek

Which data do we process?

Greener Wool processes your personal data when you make use of our services and/or when you provide us these data yourself.

Below you will find an overview of the personal data we process:

  • Your first and last name
  • Your address details
  • Your phone number
  • your email address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.
  • Information about your activities on our website
  • Information about the programme or app and the device you use to visit our web shop

Do we process special or sensitive personal data?

Our website and/or service does not intend to collect your information if you are under the age of 16, unless you have permission from your parents or guardian. Of course, we cannot check whether you are over 16. We encourage parents to be involved in their children’s online activities in order to prevent data about children from being collected without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at and we will delete that information.

Why do we process your personal data?

Greener Wool verwerkt jouw persoonsgegevens voor de volgende doelen:

  • To handle your payment
  • To send you our newsletter if you have given your explicit permission to do so
  • To call or email you if necessary to carry out our services
  • To offer you the possibility to create an account
  • To deliver goods and services to you

Greener Wool analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.

Are we using automated decision-making?

Greener Wool does not make decisions on the basis of automated processing on matters that could have (significant) consequences for individuals. These are decisions that a computer program or system makes without any human being (e.g. a Greener Wool employee) being involved.

How long do we keep your personal data?

Greener Wool does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data are collected.

With whom do we share your personal data?

Greener Wool does not sell your information to others. We will pass them on – and only then – if this is necessary for the performance of our agreement with you or to comply with a legal obligation. We enter into an agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Greener Wool remains responsible for these processing operations.

Which cookies and related techniques do we use?

Greener Wool only uses technical and functional cookies, and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and for your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. They also allow us to optimise our website. You can unsubscribe from cookies by configuring your internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored in your browser settings.

Would you like to view, modify or delete your data?

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Greener Wool and you have the right to data transfer. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organisation named by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to

We will respond to your request as soon as possible, but within four weeks.

Greener Wool would also like to draw your attention to the fact that you have the opportunity to lodge a complaint with the data protection authority.

How do we protect your personal data?

Greener Wool takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your information is not properly secured or there are indications of misuse, please contact our customer service or via

  • No products in the cart.